Technical program leader with 5+ years at Microsoft - leading agile delivery of AI and automation tools across finance, procurement, and operations. Supply chain foundations.
Anomaly detection across a ~$350M incentives program
$20M competitive bid tool
Forecasting & sourcing interface for indirect procurement
1,700+ hours saved / year
AI email assistant · #1 Copilot adoption, division-wide
Lean + AI
Product delivery
5+
Years at Microsoft
AZ-900
Azure Certified
$1B+
Deals de-risked
Seattle
Washington
Richter
National Scholar
Microsoft · Technical Solutions Manager
Univ. of Tennessee
About Me
Shipping products that move the business
I'm Spencer, a technical program leader at Microsoft with 5+ years across finance, procurement, and operations. I lead agile delivery of AI and automation tools from concept through launch, partnering with engineering, design, and business teams to ship products people actually use.
My background is supply chain (BSBA). It's where I learned how to find friction, model the system, and build the thing that fixes it. Proven outcomes: $28M in protected payouts, $20M in targeted savings, and thousands of hours recovered.
University of Tennessee · BSBA Supply Chain, Stats Minor · 3.95 GPA
Microsoft Certified: Azure Fundamentals (AZ-900)
Prosci® Taking Charge of Change
R. Gene Richter Scholar, premier national supply chain award
Work History
Where I've delivered impact
Microsoft2020 – Present
Technical Solutions Manager
FinOps AI Lead · Finance Operations · Seattle, WAOct 2023 – Present
$28M protected$20M savings1,700+ hrs saved
▲
Protected $28M in payouts across a ~$350M incentives program by scoping requirements, developing an anomaly detection system, presenting to senior leadership, and transitioning to engineering for enterprise implementation.
Developed a $20M savings-targeted competitive bid analysis tool for indirect procurement, delivering a forecasting model and interface enabling managers to evaluate supplier bids and drive sourcing decisions.
As FinOps AI Lead for Finance Operations, I drive AI fluency division-wide: hosting monthly workshops and live Copilot demos, advising teams on high-impact use cases, and running a FinOps AI hackathon, earning #1 Copilot adoption across the division.
Owned end-to-end delivery of an AI email assistant (requirements, UAT, deployment, and change-management rollout), saving 1,700+ hours annually.
Cut $700K in payroll errors by redesigning a multi-vendor leave-of-absence workflow and automating flagging and forms.
Technical Program Manager
Finance Data & Experiences · Miami, FLMar – Oct 2023
170+ usersP&L variance UI
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Owned full project lifecycle of a platform for 170+ users: requirements, sprint management, UAT, launch, and training, managing dependencies across design, engineering, and business teams.
Designed variance visualization methodology and automated commentary for a P&L analysis tool.
Co-led global building utilization forecasting analysis, delivering data-driven recommendations to senior leadership.
Operations Program Manager
Global Field Operations · Miami, FLSep 2021 – Feb 2023
$1B+ in deals45% time saved
▲
Owned the Southeast US deals program, de-risking $1B+ in deals by navigating ambiguous requirements across legal, finance, and compliance as sole operations partner to a 35+ person sales team.
Reduced pre-billing processing time 45% and lowered disputed revenue by leading a capstone workflow analysis, identifying concurrency opportunities to recommend engineering and ops improvements.
Drove 10% efficiency gains by leading UAT testing, defining go/no-go criteria, and managing feature prioritization for a Deal Management Portal processing a multi-billion dollar pipeline.
Operations PM Intern
Advertising Operations · RemoteMay – Aug 2020
$38K saved95% yield
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Saved 200+ hours and $38K annually by engineering an automated credit adjustment workflow handling $61M in transactions, achieving a 95% first-pass yield improvement.
Supply Chain Foundations
Where it all started
My background is supply chain - it's the foundation behind every product I ship today. Before Microsoft, I learned it in the field: production scheduling in SAP at a CPG plant, indirect procurement at a U.S. specialty pharma, and merchandising abroad in London.
F&M
Fortnum & Mason
Piccadilly · est. 1707 · British luxury retailer
Merchandising & Supply Chain Intern
London, UK 🇬🇧Spring 2019
Selected via Smith Global Leadership Scholars, a competitive cohort placing UTK students into international supply chain roles.
First exposure to cross-border fulfillment, trade, and global stakeholder coordination at one of London's most storied retailers.
Global fulfillmentMerchandisingTrade
CP
Colgate-Palmolive
Hill's Pet Nutrition · CPG Manufacturing
Supply Chain Planning Intern
Morristown, TNSummer 2019
Reduced inventory 16% ($85K savings) by analyzing ~600 materials in SAP MM across demand variability, safety stock, reorder frequency, and warehouse utilization.
Trained 16 team members on a new production scheduling system, saving 8 hrs/week in planning overhead.
SAP MMDemand planningProduction scheduling
SP
Sunovion Pharmaceuticals
U.S. specialty pharma · Regulated industry
Procurement Intern
Marlborough, MASummer 2021
Supported indirect procurement operations and vendor management at a U.S. specialty pharma, an early hands-on exposure to regulated-industry sourcing.
Learned how compliance, quality, and supplier risk shape procurement decisions in a regulated environment.
Indirect procurementVendor mgmtRegulated sourcing
Also:Analytics Intern at Reviewbox (early-stage retail analytics startup, later acquired by Talkwalker), 2020.
Built an agentic AI executive workflow assistant; placed among top entries in the company-wide hackathon.
AI Enablement
FinOps AI Lead
Microsoft · Finance Operations
Finance Operations' AI enablement lead. I host monthly workshops and live Copilot demos for GMs and teams, advise on high-impact use cases, and ran a FinOps AI hackathon, lifting AI-agent comfort 60%+ across the org.
Haslam College of Business · University of Tennessee
A selective three-year integrated honors program (~25 scholars per cohort) built around international business, leadership, and professional growth: cohort honors courses, an Executive-in-Residence, and business site visits. The program includes a semester in London and an international internship; I used my placement to intern at Fortnum & Mason.
Leadership
President, CSCMP
Council of Supply Chain Management Professionals · UT Chapter
Led the University of Tennessee student chapter of the Council of Supply Chain Management Professionals, driving professional development, industry networking, and member programming.
Recognition
#1 Copilot Adoption
Microsoft Finance Operations
Led Finance Ops to the top-ranked Copilot adoption across all divisions by championing generative AI at scale.
Competition
1st Place, Conexus Indiana Case Competition
Conexus Indiana
Won the bachelor's-degree track with a 4-person UT team; 150+ students from 27 schools solved a real-world business case in 24 hours.